App / Slots
This policy explains exactly what data kukustoto collects when you create an account, use our lobby, or transact through OVO, GoPay, or LinkAja — and how we protect it. We keep this document direct and specific so you know what applies to your account, not just a generic statement.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and any wallet identifiers linked to OVO, GoPay, or LinkAja for transaction processing. We also collect technical data your device sends automatically: IP address, browser type, session timestamps, and the pages you visit inside our lobby. This data serves three purposes: verifying your account identity, processing your wallet transactions, and improving how the lobby functions on your device. We do not sell your personal data to third parties. Data shared with payment processors — OVO, GoPay, LinkAja — is limited to what those services need to complete or verify a transaction; we do not pass them your full account profile. We retain account data for as long as your account remains active and for any additional period required under applicable local law. Where local law or regional eligibility conditions apply, those requirements take precedence over any general statement in this policy. If you have a question about a specific data type collected in relation to your account, the support contact listed in this page is the right path.
Transaction identifiers linked to OVO are shared only with OVO's payment system to complete your request. We do not retain your full OVO credentials.
GoPay wallet references are passed to GoPay solely for the purpose of processing your account deposit or withdrawal. No marketing data is exchanged.
LinkAja transaction data follows the same rule — only the minimum data needed for the transfer is shared, and only with LinkAja's processing system.
Not every interaction you have on this domain is governed by the same rules. This section draws the boundary clearly so you know what falls inside our responsibility and what sits with a third party. Understanding scope helps you direct any question to the right place without delay.
Data collected when you log in, update account details, or change your wallet settings falls fully within this policy. We control that data and you can request a review at any time through our support channel.
When a transaction moves through OVO, GoPay, or LinkAja, those payment systems apply their own privacy terms alongside ours. We share only the minimum data needed; each provider's own policy governs what they do with it from that point.
Game content delivered by studios such as Pragmatic Play or CQ9 may load assets from their own servers. We do not control data those studios collect through their game interfaces, and their own terms apply to that interaction.
If this site links to an external page — a payment provider's help centre, for example — that destination operates under its own policy. We are not responsible for data practices on any page outside this domain.
You have real, actionable choices about the data we hold. These are not abstract rights — each one has a specific path you can follow from your account or through our support channel. First, you can request a summary of the personal data tied to your account. That request goes to our support team, who will confirm what categories of data we hold and where it is used. Second, if any detail in your account — your registered name, contact address, or linked wallet identifier — is incorrect, you can update it directly inside your account settings, or ask support to assist if the field is locked. Third, you may raise a question about how a specific piece of data is being used; we aim to respond with a clear, specific answer rather than a policy restatement. Fourth, if you decide to close your account, you can request data deletion subject to any retention obligations under applicable local law.
Contact support and ask for a data summary. We will confirm which categories are held and for what purpose — no vague responses, a direct account-specific answer.
Open account settings to update name, contact or wallet details. If a field cannot be edited directly, support can make the correction after verifying your identity.
If something in this policy is unclear as it applies to your account, write to our support channel with the specific question. We respond to the question asked, not with a copy of this policy.
A closure request can be submitted via support. Data deletion follows after any local-law retention period is met. We will confirm the timeline specific to your account when you write in.
Any question about how your data is handled — from a specific wallet transaction record to a request to review or correct account details — can be directed to our support team. Use the contact path that works best for your device and situation. We handle data questions through the same support channel as account queries so you do not need a separate process.
Open the live chat from your account dashboard. Describe your data question clearly and include your account email so we can locate your record without asking twice.
Send a written request to our support email address listed in the Help section of your account. Email is the preferred path for data review or correction requests that need a written record.
The Help Centre inside your account covers the most common data questions — how long records are kept, what wallet data is stored, and how to update personal details step by step.
Here is how we operate the four areas of data handling that matter most to your account: cookies, security, retention and change requests. Each area has a specific, checkable practice — not a general statement about industry standards.
We use session cookies to keep you logged in while you browse the lobby and functional cookies to remember your game category preferences. You can clear or block cookies through your browser settings; doing so may require you to log in again on your next visit.
Your account password is stored in hashed form — we cannot read it, only verify it. Wallet transaction records tied to OVO, GoPay, or LinkAja are accessible only from within your authenticated account session.
Active account data is retained while your account is open. After a closure request, we retain a minimum record set for the period required under applicable local law, then delete the remainder. The specific timeline is confirmed when you submit a closure request.
When this policy changes in a way that affects how your data is used, we post the updated version here and note the revision. Continuing to use your account after a change is posted means you have seen the updated terms. You can also write to support to request a summary of what changed.
These are the questions we actually receive about this policy — specific to account data, wallet records, cookie settings and how to act on your rights. If your question is not listed here, our support channel is the direct path to a specific answer.
We collect the information you enter at registration — name, contact details, and the wallet identifier you link for OVO, GoPay, or LinkAja. We also collect device and session data automatically when you access your account. No additional data is collected without your input.
Wallet data is shared only with the specific payment processor — OVO, GoPay, or LinkAja — and only the minimum fields needed to complete your transaction. We do not pass wallet identifiers to game studios or marketing services. Each processor applies its own privacy terms from that point.
Contact support through live chat or email and ask for a data summary. Include your registered account email. We will confirm the categories of data held and the purposes they serve. This is not an automated export — a support team member handles it directly.
Most details can be edited directly in your account settings. If a field is locked — for example, a verified name field — contact support and request a correction. We will verify your identity first, then make the change and confirm it by email.
After a closure request is confirmed, we retain a minimum record set for the period required under applicable local law, then delete the rest. We will tell you the specific retention timeline when you submit the request. Data is not sold or transferred as part of closure.
Yes. We use session cookies for login continuity and functional cookies for lobby preferences. You can block or clear them through your browser settings at any time. Blocking session cookies will require you to log in each time you visit, and some lobby preferences may not save between sessions.